Skip to main content
Ando uses native notifications in the desktop app, web push in your browser, and push notifications on mobile.
Notification delivery has two controls: your preferences in Ando and the permission for Ando in your browser or device settings. Both must be on.

How to enable push on desktop, web, and mobile

1

Turn on desktop delivery in Ando

Open the Ando desktop app, then go to SettingsNotifications. Under Notification events, turn on Desktop for the direct messages, mentions, thread replies, Jam calls, and reactions you want to receive.
2

Open macOS notification settings

Open the Apple menu in the top-left corner of your screen. Select System SettingsNotifications, then choose Ando under Application Notifications.Mac System Settings showing Ando under Application Notifications
3

Allow Ando notifications

Turn on Allow notifications. Choose Banners or Alerts if you want notifications to appear on screen. Turn on notification sounds if you want macOS to play them.Mac System Settings with Notifications selected and Allow notifications turned on for Ando
See Apple’s Mac notification guide if the settings on your Mac look different.

If notifications are not arriving

  • Confirm the event is enabled for the correct Mobile or Desktop surface in SettingsNotifications.
  • Check that Ando is allowed in your browser, macOS, Windows, or iOS notification settings.
  • Check Quiet hours and any active notification pause.
  • On mobile, check Suppress while active and refresh the current device’s push registration if it is not active.